Access TravelNet from Any Internet Connection, Anywhere in the World New (Nov 17, 2004)
Access TravelNet from Any Internet Connection, Anywhere in the World
Advisory: The links under "Other Sites are currently not available to external users without VPN access. This information will be available to all users in the near future.
TravelNet is now available from any Internet connection through the DeltaNet portal at http://dlnet.delta.com. Employees can book pass travel online by using their Delta Passport password without having to use the Virtual Private Network (VPN).
"Employees can manage their travel easier and faster than ever before," said Kendal Chapman, manager, Ticketing - Airport Customer Service. "They can list on a flight from home, the library, grandmother’s house or any remote computer with an Internet browser. This option is a great addition to other enhancements the Employee Self Service program made this year."
TravelNet will look slightly different to users, because views of information have changed to meet security standards for delivery over the Internet and to protect employee privacy. Names on the flight listing and standby lists will appear in the same format used on Gate Information Display Screens. For example, passenger name John Smith would be displayed as "SMI/ J". Employees will be able to access their own listings and nonrev passenger information currently available on TravelNet, however users will no longer be able to access details of individual listings for other travelers.
While the VPN will no longer be needed to access TravelNet, it will still be required to remotely access Delta programs currently not available through the DeltaNet portal, such as e-Bid and e-Crew.
Delta continues to expand self-service options for nonrev travel to give employees and pass riders even more control. Earlier this year, new kiosk and TravelNet features were introduced to simplify company business and leisure pass travel. To date, more than 92,000 employees traveling on positive space have checked in using kiosks and more than 187,000 positive-space reservation transactions have been processed on TravelNet.
"Employees have embraced Delta’s self-service options, eliminating thousands of calls to Res Sales and reducing time with ACS agents," said Carol Smart, specialist Pass Bureau. "The self-service options allow Customer Service employees to focus on better, faster service for our revenue customers."